Privacy Policy

1. Introduction

Executive Chauffeur ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our chauffeur services and website.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you book our services, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Pickup and drop-off locations
• Flight information (for airport transfers)
• Payment information
• Special requests or requirements

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our chauffeur services
• To process bookings and payments
• To communicate with you about your bookings
• To send booking confirmations and updates
• To respond to your inquiries and provide customer support
• To improve our services and website
• To send promotional materials (with your consent)
• To comply with legal obligations
• To detect and prevent fraud

4. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Contract Performance: To fulfill our service agreement with you
• Legitimate Interests: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws and regulations
• Consent: For marketing communications (which you can withdraw at any time)

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us provide our services (e.g., payment processors, email service providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger, sale, or acquisition of our business

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure storage of personal information
• Regular security assessments
• Limited access to personal data by authorized personnel only

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Booking records are typically retained for accounting and legal purposes for up to 7 years.

8. Your Rights Under GDPR

If you are located in the European Union or European Economic Area, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@executivechauffeur.ie.

9. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@executivechauffeur.ie
• Phone: +353 86 244 4624 | +353 89 980 4048
• Service Area: Dublin and across Ireland

15. Data Protection Officer

For data protection inquiries or to exercise your rights, you may contact our Data Protection Officer at info@executivechauffeur.ie.